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Welcome Center


Please note: Spring classes will meet online due to COVID‑19 restrictions. We are available to serve you remotely during our campus closure.

The Welcome Center is the place for new, continuing and returning students to get assistance with navigating the college. We serve new students through the matriculation process (orientation, assessment, counseling, registration) as well as continuing and returning students who are looking for more information on how to access services needed to be successful in college. 

Learn about how you can discover your academic and career opportunities at College of San Mateo. View our Academic & Career Community Video for more information!

Here is how the Welcome Center can serve you:

Was your class canceled?

If your class was recently canceled and you are wondering if you need to meet with a counselor, here are some tips to follow first: 

Look to see if the same class is available in WebSchedule for registration 

Do you have an updated Student Educational Plan?  If so, see if there are other courses listed in a following semester that you can take now.  Please note: you will still need to meet any prerequisites for courses listed in subsequent semesters

If you have further questions or concerns, attend the Welcome Center Zoom Hour and just click on the time below. 

Drop-In Zoom Hour:

Current CSM Students

  • Here are some  Campus and Community Resources  that can help you during COVID -19
  • If would like to make a counseling appointment, please visit Counseling Services
  • Workshops that focus on career exploration, academic success, personal development
  • Help with connecting to Student Services. Too many programs? Drop by and we will direct you personally

Distance Education Students

  • Distance Education students should contact Welcome Center for information on how to complete matriculation steps remotely
  • Help with connecting to Student Services. Too many programs? Call and we will direct you personally

New Students including High School Seniors

  • Help with steps to enrollment and register for classes. Follow the Steps to Enrollment for details
  • Help with connecting to Student Services. Too many programs? Drop by and we will direct you personally

Faculty Resources

Concurrent Enrollment (high schools students enrolling in college courses)

Contact Us

Welcome Center
Online services only

Available during office hours:
(650) 542-0515 phone/text
(650) 793-0215 phone/text
(650) 574-6175 phone


Remote Office Hours
Day Time
Monday 8:00 am - 4:30 pm
Tuesday 8:00 am - 7:00 pm
Wednesday 8:00 am - 7:00 pm
Thursday 8:00 am - 4:30 pm
Friday 8:00 am - 12:00 pm
Spring 2021 Tips
Prepare for success!
Presidents Day Weekend
February 12-15, 2021
Spring Recess
March 28 - April 3, 2021
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