Counseling at College of San Mateo - Overview
Thanksgiving Holiday Weekend
November 28 - December 1, 2019
Fall 2019 Final Exams
December 10-16, 2019
Spring Semester begins
January 13, 2020
Sexual Misconduct & Title IX
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Counseling Services


Contact Us

Counseling Support Center
College Center Building 10, Room 340

Appointment Scheduling/Main Line
(650) 574-6400
To cancel or change an existing appointment only:
(650) 574-6399. Do not use for making appointments or general questions.

Counseling services are for:
  • Continuing students
  • New and returning students
    who have completed Orientation and Assessment
Drop-in Counseling is frequently offered and is first-come, first-served for eligible students.

The dates and times are subject to change, so we suggest you come in the morning you wish to see a counselor to check available drop-in hours.

September 1 - December 16
Monday 8 am - 4:30 pm
Tuesday 8 am - 7 pm
Wednesday 8 am - 7 pm
Thursday 8 am - 4:30 pm
Friday 8 am - 12 pm
To utilize Counseling Services, new and returning students must first complete a College Orientation and assessment for course placement.

College Orientation
The College Orientation is required of all new and returning students.  You can complete the College Orientation online through your WebSMART account under Student Services. 

Counseling Workshops
Counseling Services offers a variety of workshops to assist students with their specific educational goals. These workshops are designed for students to be active and informed participants in their education. The workshop schedule is available on our Event Calendar page. Stay tuned for new workshops in Fall 2020!

Degree Works
All students who plan to complete a certificate, associate degree, and/or transfer to a university should use DegreeWorks, a web-based tool to help students and counselors monitor progress toward educational goals.
Transcript Evaluation Service
Students who plan to complete a certificate, associate degree, and/or transfer to a university and have completed coursework at a college or university outside the San Mateo County Community College District should have their previous transcripts evaluated during their first semester at CSM. Submit official transcripts to Admissions and Records and request the official evaluation through WebSMART.
Dismissed Students
Are you on Dismissal Status and unable to enroll in courses? You must attend a mandatory OnTRAC Reinstatement Workshop. Please make an appointment through your WebSMART account or call 650-574-6400 to sign up.

CSM Counseling Appointment "No Show" Policy
It is essential to arrive on time for your scheduled counseling appointment. If you are unable to keep the appointment, you must cancel or reschedule prior to the scheduled appointment. This will allow another student to be seen during that time. 

Arriving late or not showing up results in cancellation of the appointment and being marked as a "no show".