FAQs
Due to the coronavirus pandemic, our physical location on the College of San Mateo campus is currently closed. We will notify students when we are able to safely re-open.
Counseling appointments are held by Zoom and phone. If you would like to make a counseling appointment, please utilize the Counseling please utilize the Counseling Online Drop-In Hours or call (650) 503-4207. If we miss your call, we will respond to you as quickly as we can.This message means that you are trying to register for a class that you have completed with a C or better, or you have attempted 3 times already. Every attempt at the class counts, including times where you earned a substandard grade of D or F, and non-completed attempts, including W or NP.
If you need to take the class again, you may petition for Course Repetition to take the class one more time. These will be approved or denied based on your reason for needing to repeat the course. Please fill out the Course Repetition Request Form and submit to the email address on the form.Please see WebSMART for the date your registration will open. You will be able to register for the upcoming term on that date or after that date.
If you do not have a registration date, please contact the Welcome Center for assistance.This message is letting you know that you have been out of good academic standing due to low GPA or low completion rate for three or more consecutive semesters and your registration is blocked. This can be from recent semesters, or semesters attended years ago.
Please see our Academic Standing page for instructions on how to petition for reinstatement. This is required in order to be considered to continue taking classes.Be aware of the drop deadlines listed on the CSM website. If you drop a class before the last drop deadline, it will not appear on your transcript or affect your completion rate.
Before dropping or withdrawing from a class, it is wise to check with a counselor or Counseling staff member to see how it may affect your progress towards your academic goal. Contact Counseling Services for information.
To withdraw, go to WebSMART – Registration – Add/Drop Classes. Look for the class you want to withdraw from. Choose Withdraw and click the SUBMIT button.
Be aware that withdrawing from a class will lower your class completion rate. You must have a cumulative completion rate of 51% or higher to be in good academic standing.If you registered for a class and did not pay for the class before the payment deadline, you will be dropped from the class for non-payment. This may be avoided if you apply for financial aid or set up a payment plan. Contact Financial Aid for details.
If you have paid for a class, and are suddenly dropped, the instructor may have dropped you. This usually occurs when a student has too many absences. See the class syllabus for guidelines and contact the instructor to find out what happened.The Middle College program at the College of San Mateo is a collaboration between the San Mateo Union High School District and the San Mateo Community College District. Middle College offers a unique pathway for students to accomplish their high school and college goals while challenging themselves in a supportive and small learning community.
See the Middle College website for more information.May 5, 2022
May 6, 2022
May 21-27, 2022