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CSM Forward 2028 - Education Master Plan (EMP)

APPENDIX C: Five-Year Action Steps

Institutional Priorities, Integrated Plans & Action Steps

College Vision: To deliver a liberatory education that inspires individual achievement and generational impacts.

Integrated Plan Antiracism/
Equity
Community Partnerships Effective Communication Strategic
Planning
Student-Focused Support Teaching & Learning
Administrative Services Update dashboards to convey progress towards priorities Include student voices in assessing needs Create an onboarding/‌offboarding process & checklist Streamline processes & paperwork Provide administrative services that are students-first focused Share departmental values in customer responses
Community Relations & Marketing Expand access to information through translation of communications Collaborate on & support Coast-to- College initiative; support President’s Advocacy Council Hire videographer; expand use of video; complete transition to responsive website Build internal communications calendar to inform campus of overall message timing Expand marketing of student services offerings for internal & external audiences Develop flyers for all programs; promote faculty spotlight features & videos
Distance Education Develop equity-informed resources focused on student engagement Establish CSM as a home college in the CVC-OEI exchange Coordinate DE professional learning opportunities across district Establish connection between program review & DE training/support Develop process to peer review DE course design Deliver equitable & accessible DE training in varied modalities
Enrollment Sustainability & Growth Develop an equitable enrollment plan Develop partnerships to boost enrollment Communicate enrollment strategies Develop a 3-year integrated plan for enrollment management Identify & reduce barriers to enrollment & matriculation Share enrollment strategies with campus community
Equity Work across campus to inform & support equity & antiracism goals Identify student needs with partners that are key to equitable student outcomes Identify opportunities for enhancing equity in campus communications Submit 2022-2025 student equity plan; identify equity integrated plan goals Hire pride coordinator & ombudsperson to address equity gaps Identify opportunities to advance equity in curriculum & instruction
Facilities Begin work to address ADA deficiencies Collaborate with external vendors on processes & opportunities to enhance projects Share updates & changes in facilities Provide repairs/‌maintenance/‌upgrades of aging equipment/‌spaces/‌buildings Explore strategies to provide support for student-led functions at reduced or no cost Support hybrid/‌multi-modal learning Environments
Instruction Support professional development for faculty Develop enrollment management strategies Ensure effective communication with students, faculty & staff Ensure effective communication with students, faculty & staff Ensure campus community is aware of existing supports Deliver innovative & student-centered instruction
Professional Development Collaboratively define antiracism/‌equity competencies Communicate importance of community partnerships Share info about professional development opportunities across campus Develop an integrated plan for professional development Collaboratively define student-focused competencies Support use of program review process to identify teaching & learning gaps
Research & Innovation Research focused on equity & students first Widely share student success metrics Publicize integrated plans & prepare for accreditation report Provide enrollment data for strategic planning & accreditation mid-term reporting Provide data for student-focused support programs & program review Inquiry & improvement around teaching & learning
Strategic Initiatives & Economic Development Collaborate & deliver events to showcase best practices for workforce Design/deliver Coast-to-College offerings; lead President’s Advocacy Council Develop engagement strategy & create departmental awareness Conduct community needs assessment & develop response strategies Deliver high-touch support for onboarding of K-12 & adult students Ensure teaching & learning integrates core workforce competencies & skills
Student Services Adopt & utilize equity & antiracism framework Improve student services access to underserved populations Improve communication & info sharing across the division Create a student retention plan Improve student crises response plans Educate the college about core student services processes
Technology Provide universal access to technology Faculty peer-to-peer mentoring Recommend instructional technology Streamline process for tech planning, requests & replacements Establish a process for assessing student technology needs Target training & tools for tech programs
Integrated Plan Antiracism/
Equity
Community Partnerships Effective Communication Strategic
Planning
Student-Focused Support Teaching & Learning
Administrative Services Update dashboards to convey progress towards priorities Include student voices in assessing needs Work with sister colleges to share knowledge Streamline processes & paperwork Provide administrative services that are students-first focused Share departmental values in customer responses
Community Relations & Marketing Work with equity office to integrate regular equity audits into communications Collaborate with & support Strategic Initiatives & Economic Development team Modernize website; expand video-based social media presence Conduct learning community marketing focus groups to inform communications Conduct spring media prefs survey to gain insight into student communication preferences Broaden support of academic program marketing & outreach
Distance Education Deliver equitable DE training in varied modalities to engage all employees Implement local peer online course review process& training Develop districtwide DE on-demand micro-courses Implement assessment tools to measure effectiveness of DE training  Develop equality- informed resources focused on student engagement Provide adjunct faculty with DE onboarding resources
Enrollment Sustainability & Growth Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Equity Collaborate districtwide to create & advance equity & antiracism initiatives Build campus-based & external partnerships key to equitable student success Work with district partners to improve communication of equity initiatives Advance equity integrated plan goals Work with campus partners to implement target outcomes & bridge equity gaps Collaborate with campus teaching & learning partners to bridge equity gaps
Facilities Continue work to address ADA deficiencies & provide updates Seek partnerships with local companies to leverage opportunities for collaboration Update campus on modernization plan Identify opportunities to provide solar/‌battery storage/‌microgrid at all or most parking lots Replace aging auxiliary/event furniture (tables, chairs, etc.) Update campus on multi-modal upgrades
Instruction Expand zero-cost textbooks & access to technology

for students

Develop new academic partnerships for student transfer & experiential learning Enhance communication with all constituency groups Develop general education pathwaysto transfer full-time students Integrate Academic & Career Communities Provide professional development opportunities for faculty 
Professional Development Develop antiracism professional development opportunities Engage community partners to share learning opportunities Develop system for tracking & sharing completion of professional development Measure progress toward integrated plan Develop student-focused professional development opportunities Expand professional development opportunities to meet teaching & learning gaps
Research & Innovation Share data on DI populations with campus Report on student success progress through metrics Conduct student classroom experience survey & share results Partner with campus to support integrated plan implementation Provide data for student-focused support programs Assess & refine SLO & program review processes
Strategic Initiatives & Economic Development Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Student Services Focus on language & racial justice to support BIPOC populations Improve student services access to underserved populations Improve communication & campus collaboration Create strategic student retention plan Improve student crises response plans Educate the college about core student services processes
Technology Develop & distribute student surveys Collaborate with CTL & TAC to develop workshop pathway Enhance communication & recommend instructional tech Publicize process for tech planning, requests & replacements   Provide universal access Offer tech onboarding & training
Integrated Plan Antiracism/
Equity
Community Partnerships Effective Communication Strategic
Planning
Student-Focused Support Teaching & Learning
Administrative Services Update dashboards to convey progress towards priorities Include student voices in assessing needs Exchange knowledge with sister colleges Streamline processes & paperwork Provide administrative services that are students-first focused Share departmental values in customer responses
Community Relations & Marketing Communicate progress & refine strategy around translations & equity audits Collaborate with & support Strategic Initiatives & Economic Development team Assess & refine video & social media strategies Develop communications advisory council; write new 3-year integrated plan Use media prefs survey to refine communication strategies & meet students where they are Build collection of faculty teaching videos on YouTube to provide academic “samples”
Distance Education Develop a series of workshops Partner with CVC-DEI consortium to develop CSM best practices  Evaluate the progress of districtwide DE training Establish tool to track & measure participation in DE trainings Refine training material for courses Assess the impact of the adjunct faculty onboarding resources
Enrollment Sustainability & Growth Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Equity Assess antiracism professional development & student equity goals Expand partnerships to areas of opportunity for increasing equitable access Collaborate with campus partners to create an equity communication plan Submit 2022-2025 student equity plan & present outcomes Identify opportunities for bridging equity gaps & increasing student voices Present 2022-2025 student equity plan to teaching & learning partners
Facilities Continue work to address ADA deficiencies & provide updates Seek partnerships with local companies to leverage opportunities for collaboration Update campus on modernization plan Provide repairs/‌maintenance/‌upgrades of aging equipment/‌spaces/‌buildings Provide accessible student housing that is connected to campus network Update campus on multi-modal upgrades
Instruction Recruit & retain diverse faculty Develop data-informed plan for instructional partnership opportunities Maintain open lines of communication between senates & instruction Continue to develop general education pathways Expand embedded tutoring & counseling in gateway courses Expand opportunities to ensure culturally relevant courses
Professional Development Assess & refine antiracism professional development opportunities Develop opportunities that support community partnerships Improve professional development collaboration across the district Revise integrated plan with Committee on Teaching & Learning Assess & refine student-focused professional development opportunities Assess & refine use of program review process to identify teaching & learning gaps
Research & Innovation Evaluate progress towards serving DI populations  Administer campus climate survey & share results Communicate progress on student retention & success Prepare accreditation mid-term report Share metrics, student-focused support programs & program review data Implement improvements from the student classroom experience survey
Strategic Initiatives & Economic Development Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Student Services Increase mental health/wellness with an intersectional BIPOC focus Collaborate with community mental health & basic needs organizations Create a communication plan for student services resources Perform service audits to identify areas of inefficiencies & growth Enhance direct student aid to support lower income students Create assessment & evaluation training for employees
Technology Assess services for equity & refine strategy Collaborate with PD & senates to assess technology improvements needed Communicate progress & refine strategy Assess technology progress & refine strategy Assess universal access & develop additional strategies Evaluate teaching & learning Technology for best practices
Integrated Plan Antiracism/
Equity
Community Partnerships Effective Communication Strategic
Planning
Student-Focused Support Teaching & Learning
Administrative Services Update dashboards to convey progress towards priorities Include student voices in assessing needs Work with sister colleges to share knowledge Streamline processes & paperwork Provide administrative services that are students-first focused Respond to customers with our values as priority
Community Relations & Marketing Work districtwide to exchange info/‌ ideas that further antiracism/‌equity goals Promote CSM as a prime venue for community events Build media partnerships to expand earned media opportunities Gather feedback from advisory council; implement & refine integrated plan Conduct spring media prefs survey to gain insight into student communication preferences Build collection of faculty teaching videos on YouTube to provide academic “samples”
Distance Education Develop accessibility- focused training Establish CSM as a teaching college Develop districtwide showcase of DE expertise Use participation data to inform development of DE training areas Integrate students into course review process Track progress of DE course alignment to OEI-CVC rubric
Enrollment Sustainability & Growth Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Equity Work with district partners to further develop antiracism & student equity initiatives Assess campus needs & continue to build partnerships that bridge student equity gaps Assess goals & target outcomes for equity communication plan Assess equity integrated plan progress; adjust plan for advancing equity goals Assess target outcomes aimed to bridge equity gaps in equity integrated plan Assess target outcomes & goals for persistence, access, transfer & graduation
Facilities Continue work to address ADA deficiencies & provide updates Foster relationships with local partners to leverage resources & opportunities Update campus on modernization plan Provide repairs/‌maintenance/‌upgrades of aging equipment/‌spaces/‌buildings Provide accessible student housing that is connected to campus network Update campus on multi-modal upgrades
Instruction Collaborate with learning communities to develop culturally relevant pedagogy Develop career-focused & program-based internships for all Academic & Career Communities Collaborate with marketing to strategically market our academic programs Create a multiyear schedule that aligns with students’ Academic & Career Communities Imbed support specific to needs of students in their Academic & Career Communities Support development of sustainable programs that align with regional workforce
Professional Development Develop antiracism/equity framework to guide professional development Develop framework to guide PD around partnerships Improve professional development collaboration across the district Develop system for ongoing feedback on campuswide professional development Develop a student-focused framework to guide professional development Develop system for ongoing student/‌faculty input into improving teaching & learning
Research & Innovation Assess DI progress through data Implement improvements from campus climate survey Conduct antiracism surveys Partner with campus community to implement accreditation-related recommendations Share antiracism survey results & opportunities for improvement Assess progress on SLO & program review improvements
Strategic Initiatives & Economic Development Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Student Services Focus on language justice & racial justice efforts to support English language learners Collaborate with community mental health & basic needs organizations Create a communication plan for student services resources Create program to support & retain part-time students Improve process effectiveness to better support students Create assessment & evaluation training for employees
Technology Create equity-focused technology training Create a framework to leverage resources & collaborate across the district Develop technology- focused communications plan for students Assess integrated plan progress with TAC Committee Develop student tech ambassadors program Assess the Technological functionality of existing learning spaces
Integrated Plan Antiracism/
Equity
Community Partnerships Effective Communication Strategic
Planning
Student-Focused Support Teaching & Learning
Administrative Services Update dashboards to convey progress towards priorities Include student voices in assessing needs Exchange knowledge with sister colleges Streamline processes & paperwork Provide administrative services that are students-first focused Share departmental values in customer responses
Community Relations & Marketing Measure effectiveness, communicate progress & refine strategy Promote CSM as a prime venue for community events Assess communication systems & processes to identify gaps Revise integrated plan to inform Education Master Plan Use media prefs survey to refine overall communication strategies to meet students where they are Communicate progress & refine strategy on academic & faculty promotions
Distance Education Develop section of course review focused on anti-blackness Engage with CVC-OEI consortium to provide local PD opportunities Develop QOTL 3 course for DE recertification Develop DE training pathways for online & hybrid instruction Assess participation of students into course review process Develop micro-courses to address gaps in course design
Enrollment Sustainability & Growth Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Equity Create impact report for campus & districtwide antiracism & equity initiatives Create impact report on partnerships & include goals & target outcomes for future Create impact report to share progress on equity communication plan goals Create impact report for 2023-2028 integrated plan Present impact report for 2023-2028 integrated plan to students Collaborate with teaching & learning partners to identify equity goals
Facilities Continue work to address ADA deficiencies & provide updates Seek partnerships with local companies to leverage opportunities for collaboration Update campus on modernization plan Provide repairs/‌maintenance/‌upgrades of aging equipment/‌spaces/‌buildings Assess opportunities for improvements to address evolving student needs Assess needs for hybrid/multi-modal learning environments
Instruction Analyze data to ensure that antiracism efforts are effective & revise as necessary Ensure internship database is up-to-date & students have full access to opportunities Communicate multiyear, multi- modal schedule to students & internal/‌external partners Collaborate with marketing/‌outreach to ensure students/‌community are aware of programs Partner with learning center to ensure Academic & Career Community- focused support is available Analyze data to ensure student success in classrooms
Professional Development Assess & refine antiracism professional development opportunities Assess & refine framework to guide PD around community partnerships Assess & refine system of communications around professional development Revise integrated plan for professional development to inform Education Master Plan Use student data to refine student-focused framework to guide professional development Assess & refine system for continuous improvement of teaching & learning
Research & Innovation Implement improvements from the antiracism survey results Define participatory governance process for the new EMP & share widely Draft new integrated plans Administer campus climate survey & share results Review & revise student-focused support metrics Assess, update & revise SLO & program review processes & plans
Strategic Initiatives & Economic Development Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023 Action steps to be determined based on completed integrated plan in 2023
Student Services Increase mental health/wellness with an intersectional BIPOC focus Collaborate with community mental health & basic needs organizations Create a communication plan for student services resources Perform service audits to identify areas of inefficiencies & growth Improve process effectiveness to better support students Provide enhanced education to instruction & broader college about core student services processes
Technology Review & update antiracism/‌equity-related tools to assess technology Collaborate with CTL & TAC to evaluate workshop pathway Engage in collegewide communication of tech plan progress Revise integrated plan for technology based on trends & innovation Implement student tech ambassador program Partner with ITS to enhance spaces that support technology-based pedagogies