Frequently Asked Questions
Are Wellness Center services available while the CSM campus is closed?
Yes, Wellness Center services are currently available virtually while classes are in session. Telemedicine appointments are available for students Monday through Thursday from 9 am to 3 pm.
How can I make a virtual appointment for medical or personal counseling services?
To scheduled a telemedicine appointment or personal counseling appointment, please email firstname.lastname@example.org, or call (650) 574-6396, or visit the Wellness Center Overview page and click on the blue button labeled, 'Schedule a free telemedicine appointment' during our regular business hours (Mon - Thurs from 9 am - 3 pm) while classes are in session.
Are these services confidential?
All services are confidential.
What types of medical services are provided?
The Wellness Center provides assessment, management, and treatment of:
- Medical advice and referrals to internal and external resources
- Medication refills excluding any scheduled drugs
- Flu-like symptoms
- Cold and cough
- Urinary tract infections
- Minor wounds/lacerations/abrasions
- Mild allergic reactions
- Contact dermatitis
- Bug bites/spider bites
- Minor cellulitis
- Sprain, strains, and joint pain
- Back pain
- Indigestion and heartburn
- Nausea, vomiting, and diarrhea
- Family PACT patients: including STI testing (completed at Quest) and treatment, pregnancy tests (completed at Quest), birth control refills
What should I do if I think I’ve been exposed or infected with COVID-19?
Please self isolate at home and schedule a telemedicine appointment.
Is COVID-19 testing available in San Mateo County?
Yes, free COVID-19 testing is available in San Mateo County, please visit the COVID-19 Testing webpage for details.
Are TB tests still being provided?
Yes, please email email@example.com or call (650) 574-6396
Can I get prescriptions filled?
New and refill prescriptions can be completed.