Virtual Front Desk
Not on campus, but have a question? Join our Virtual Drop-In Hours for support; no appointment is necessary. Visit the Virtual Front Desk to get answers to questions if you can't come by the front desk.

In-Person Help
During the first week of the classes, our staff and student ambassadors will be stationed across campus to welcome you and answer any questions. Throughout the semester, you can also find student ambassadors at the Front Desk, located on the second floor of College Center Building 10, right next to the college bookstore entrance.

Academic Counseling
Do you need help adding or dropping classes, or would you like to update your SEP (Student Education Plan)? Please contact Counseling Services to make an appointment. They can help you in person or virtually.

Campus Hours
Please refer to the Campus Hours page, which lists campus-wide hours for all departments and programs.

Virtual Tour & Campus Map
We have a Virtual Tour site where you can explore the college's buildings and familiarize yourself with the locations of your classes and CSM's student support programs. You can also refer to the campus map, which includes the locations of our Lactation Rooms and All-Gender Restrooms.

Transportation
Visit CSM's Transportation site to explore public transit options and free CSM Shuttle routes, connecting the East Bay, Half Moon Bay, Hillsdale Caltrain Station, and Millbrae BART Station.

Free Student Parking
Students can park for free and without a permit in any designated student parking lot. However, they will receive a parking citation for parking in staff parking lots, designated accessible parking spaces without a tag, and designated red zones. Please refer to the campus map to locate the student parking lots.

Public Safety
CSM's Public Safety is located in Building 1, Room 100. They can also be reached at (650) 738-7000. To request an ambulance or report a fire or crimes in progress, dial 9-911 from any campus phone.

CSM is a Smoke-Free Campus
Per SMCCCD Board Policy 2.27, vaping and smoking are prohibited on all SMCCCD campuses. Please do not smoke on campus, including in our buildings and restrooms.

View Open Classes
To view available classes, check out WebSchedule.

College Email Account
Your student email is accessed through MySMCCD OneLogin Portal using the same username and password you use to sign into WebSMART, Canvas, etc.

When signing into MySMCCD OneLogin Portal, you will also see an option to add Multifactor authentication (MFA) to help keep your account secure. Learn More About Email & Setting up an MFA. We also offer tutorials on adding MFA to your account and a guide on signing into your email account.

All college electronic communications will come to your my.smccd.edu email address. Log in to your WebSMART student account to find your email address and password. If you wish, you may forward your my.smccd.edu emails to a personal email account. For more information about email forwarding, see the Email Forwarding tutorial.

If You Miss the First Class, Contact Your Instructor Immediately
If you could not get to your first class meeting, please contact your instructor immediately to avoid being dropped for non-attendance.

Closed Classes
You should contact the instructor if a class you want is filled. If the instructor has space in the class, they may provide you with an authorization code to add the class.

Submit Authorization Codes Immediately
If you receive an authorization code from an instructor to add a class, be sure to register immediately via WebSMART. You will need both the authorization code and the CRN# for the class to enroll. Some instructors may honor your authorization code for only a short time. You may be denied entry if you have not officially registered for the class.

Use Waitlists
You only have 24 hours from when you have been notified via email (your my.smccd.edu account) to register for a class you were on the waitlist for. Please review your email daily if you are on a waitlist. You will be dropped off the waitlist if you do not register for the class within 24 hours.

Borrow Technology
Current students who need access to the internet and technology equipment or software required to complete coursework can borrow available equipment such as Chromebooks, hotspots, and graphing calculators. Please visit the CSM Library's Technology Equipment and Services webpage to get started.

Order Textbooks Online
Search for and purchase textbooks by Course Reference Number (CRN) to get them shipped from the Bulldog Bookstore. Here’s a step-by-step video on how to order your books. For questions about Inclusive Access, including support and the opt-out form, visit the Inclusive Access page.

Important Academic Dates
Please refer to the SMCCCD Academic Calendar for important academic dates for this session (e.g., campus closures, deadlines, etc.).

List of Student Services
We’re here to help and support you. Check out this list of student service resources available both online and in person at College of San Mateo.

Financial Aid
CSM's Financial Aid Services is here to help you with filling out the FAFSA (Free Application for Federal Student Aid) or the CADAA (California Dream Act Application). Don't miss our ongoing FAFSA and CADAA workshops—bilingual support is available to help you apply for financial aid. Secure your financial aid and set yourself up for success!

Personal Counseling
CSM’s Personal Counseling Services are available for enrolled students, offering individual, relationship, and family counseling. To schedule an appointment, contact csmpersonalcounseling@smccd.edu or call (650) 574-6396. Students also have 24/7 access to virtual mental health support through TimelyCare with their @my.smccd.edu email account log-in.

Health Services
CSM's Health Services is open for non-urgent medical appointments and services. Book online at smccd.medicatconnect.com.

Free Groceries & Housing Resources for Students
For information about how to pick up free groceries on campus or access housing support, visit the SparkPoint site.

On-Campus Dining
Please visit the Terrace Grill site for hours, the complete menu, this week's specials, online ordering options, and takeout orders.

Student ID Cards
Student ID Cards for the 2025–2026 Academic Year will be available once the semester starts. Students may request an ID card by completing this form and uploading a photo. Students will then receive an email when their ID card is ready to be picked up (usually in 1 to 2 business days). ID cards may be picked up from the Center for Student Life in Building 17, Room 112, during the office's open hours.

Setting your Personal Pronouns
Rather than managing your pronouns in WebSMART and Canvas, you can set them both from within WebSMART. If you previously entered your pronouns into Canvas but not into WebSMART, your pronouns will disappear from Canvas until you enter them into WebSMART. View Setting your Personal Pronouns in WebSMART & Canvas for details.

College Events
Check out CSM's Event Calendar to learn about special events, workshops, and other opportunities happening in person and virtually.

College of San Mateo Athletic Center
To learn about student membership rates, please call the College of San Mateo Athletic Center and speak to a Membership Representative at (650) 378-7373, or stop by the Athletic Center for a tour.

Sign Up for Emergency Text Message Notifications
To receive emergency college communications via text message on your device, log in to WebSMART. In the tab labeled "Student Services," select "Emergency Text Message Contact Information." Alternatively, you can go directly to ALERTME and register for emergency notifications there.

Student Email & System Access Standards Guidelines
The SMCCCD Information Technology Systems (ITS) department wants to remind students of the Student Email and System Access Standards Guidelines policy, which includes inactivating student accounts once they are no longer enrolled in district courses. You can view the policy on the SMCCCD Student Email & System Access Standards site.

COVID District Policy
Do not come to campus if you feel sick, are symptomatic, or have tested positive for COVID-19.

SMCCCD COVID Safety Officer
Chief Facilities and Operations Officer Michele Rudovsky is the SMCCCD COVID Safety Officer.

COVID Tests
Free COVID Tests are available at SMCCCD Campus Health Centers and Public Safety Offices.