College of San Mateo is committed to an educational environment that is free from interference and disruption and that fosters a climate of honesty, integrity, and mutual respect. The following San Mateo County Community College District and College of San Mateo policies and publications are important for you to become familiar with.

• Student Rights and Responsibilities
• Student Conduct Code, 7.69
• Drug-Free Campus Policy
• Crime Awareness and Campus Security Policy
• Privacy Rights of Students
• Smoking Policy
• CSM Student Handbook

Student Complaint Procedures
The following policies and forms are available to students who believe that their rights have been violated or they have been treated unfairly.

• Student Grievance Policy, 7.23
• Sexual Harassment Policy, 2.25
• Nondiscrimination Policy, 2.19
• Sexual Assault Policy
• Sexual Misconduct Report Form
• Grievance/Complaint Forms

Most complaints, grievances, and disciplinary matters are resolved at the college/district. Individuals are strongly encouraged to make every attempt to resolve matters through appropriate processes outlined in the policies. Matters that are not resolved at the college/district level may be processed by using the following agencies:

• Contact the Accrediting Commission for Community and Junior Colleges (ACCJC) if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards.
  
  
• If your complaint does not concern College of San Mateo’s compliance with accrediting standards, you may contact the California Community College Chancellor’s Office by completing the online web form.