Virtual Front Desk
Do you need general assistance? Need help adding or dropping classes, or would you like to speak with a student ambassador and get advice? Ask your questions during our Virtual Drop-In Hours. No appointment is necessary; please visit the Virtual Front Desk to speak with someone.

In-Person Help
The Front Desk of the college will have staff and student ambassadors available during the first week of the semester. The Front Desk is located on the second floor of Building 10, next to the college bookstore entrance.

Campus Hours
Please refer to the Campus Hours page, which provides an updated listing of campus-wide hours for all departments and programs on campus.

Virtual Tour & Campus Map
We have a Virtual Tour site where you can explore the college's buildings and familiarize yourself with where your classes and CSM's student support programs are located. You can also refer to the campus map.

Free Student Parking for Fall
Students can park in any designated student parking lot for free and without a permit. Students will be ticketed for parking in staff parking lots, designated handicap parking spaces without a tag, and designated red zones. Please view the campus map to see where the student parking lots are located.

Public Safety
CSM's Public Safety is located in Building 1, Room 100. They can also be reached at (650) 738-7000. To request an ambulance, or report a fire or crimes in progress, dial 9-911 from any campus phone.

View Open Classes
To view available classes, check out WebSchedule.

Use Your College Email
All college electronic communications will come to your my.smccd.edu email address. Log into your WebSMART student account to find your email address and password. You may forward your my.smccd.edu emails to a personal email account if you wish. For more information about email forwarding, see the Email Forwarding tutorial.

If You Miss the First Class, Contact Your Instructor Immediately 
If you could not get to your first class meeting, please contact your instructor immediately to avoid being dropped for non-attendance.

Closed Classes
You should contact the instructor if a class you want is filled. If the instructor has space in the class, they may provide you with an authorization code to add the class.

Submit Authorization Codes Immediately
If you receive an authorization code from an instructor to add a class, be sure to register immediately via WebSMART. You will need both the authorization code and the CRN# for the class to enroll. Some instructors may honor your authorization code for only a short period of time. You may be denied entry if you have not officially registered for the class.

Use Waitlists
You only have 24 hours from when you have been notified via email (your my.smccd.edu account) to register for a call you were on the waitlist for. Please review your email daily if you are on a waitlist. If you do not register for the class within 24 hours, you will be dropped off the waitlist.

Borrow Technology
Current students who need access to the internet and technology equipment or software required to complete coursework can borrow available equipment such as Chromebooks, hotspots, and graphing calculators. Please visit the CSM Library's Technology Equipment and Services webpage for more information.

Order Textbooks Online
Search for and purchase textbooks by Course Reference Number (CRN) to get them shipped from the Bulldog Bookstore. Here’s a step-by-step video on how to order your books. For questions about Inclusive Access, including support and the opt-out form, visit the Inclusive Access page.

Important Academic Dates
To view important academic dates for this semester (campus closures, deadlines, etc.), please refer to the SMCCCD Academic Calendar.

List of Student Services
We’re here to help and support you. Check out this list of student service resources available both online and in person at College of San Mateo.

Wellness Center
Students can schedule free health and personal counseling appointments on the Wellness Center site. If you are dealing with anxiety, depression, addiction, or bullying, you can access free on-demand mental health professionals 24/7 through our partnership with TimelyCare.

Free Groceries & Housing Resources for Students
For information about how to pick up free groceries on campus or access housing support, visit the SparkPoint site.

On-Campus Dining
Please visit the Terrace Grill site for up-to-date hours, the complete menu, this week's specials, online ordering options, and takeout orders.

Transportation Assistance
CSM operates a free shuttle providing hourly pick-ups and drop-offs between the Millbrae BART/Caltrain Station and CSM. The shuttle is available Monday–Friday from 7:10 am – 2:15 pm and 4 pm – 10:25 pm. CSM also offers Lyft Rides for CSM students for qualifying students, offering door-to-door service on the Coastside, service to and from campus from Hayward and South Hayward BART Stations in the East Bay, and service to and from Belmont and San Carlos Caltrain stations on the Peninsula. Explore your options on our CSM Transportation site.

Student ID Cards
Student ID Cards for the Fall 2024 Semester are available! Complete this form and upload your photo to get a Student ID Card. Students will then receive an email when their card is ready to be picked up (usually 1-2 business days). Students may pick up their cards during The Center for Student Life's open office hours.

Setting your Personal Pronouns
As of June 5, 2023, rather than managing your personal pronouns in WebSMART and Canvas, you can now set them both from within WebSMART. If you previously entered your personal pronouns into Canvas but not into WebSMART, your personal pronouns will disappear from Canvas until you enter them into WebSMART. View Setting your Personal Pronouns in WebSMART & Canvas for details.

College Events
Check out CSM's Event Calendar to learn about special events, workshops, and other opportunities happening in person and virtually.

College of San Mateo Athletic Center
To learn about student membership rates, please call the College of San Mateo Athletic Center and speak to a Membership Representative at (650) 378-7373, or stop by the Athletic Center for a tour.

Sign Up for Emergency Text Message Notifications
To receive emergency college communications via text message on your device, log in to WebSMART. In the tab labeled "Student Services," select "Emergency Text Message Contact Information," alternatively, you can go directly to ALERTME and register for emergency notifications there.

Student Email & System Access Standards Guidelines
The SMCCCD Information Technology Systems (ITS) department wants to remind students of the Student Email and System Access Standards Guidelines policy, including the inactivation of student accounts once they are no longer enrolled in courses in the district. You can view the policy on the SMCCCD Student Email & System Access Standards site.