Faculty & Staff Technical Support
Canvas
For Canvas support, please click the help link located on the Global Navigation bar within Canvas or call the number below:- Canvas Support Hotline
(833) 715-2286
Login with your email user name without '@smccd.edu' and email password.
What if I forgot my email password?
If you need to reset your email password, please submit and ITS help ticket or call (650) 574-6543.
Panopto
For Panopto technical support, you can reach out to Panopto directly via phone, email, or live chat using the contact information below:Panopto Support
- 24/7 Support: (855)-765-2341
- Email: support@panopto.com
- Submit a ticket or Live Chat with a Representative: support.panopto.com
WebSMART
For questions about WebSMART, please refer to the latest version of the faculty handbook located on the Resources page under the Office of the Vice President of Instruction.Zoom
- Login to your SMCCD Zoom Pro Account
- Hosting Online Meeting or Office Hours with Zoom
- Zoom Help Center
- Adding Zoom to Your Canvas Course
- SMCCD Zoom Tutorial for Students
Publishers or 3rd Party Vendors
McGraw-Hill Technical Support
- (800) 331-5094
Pearson Technical Support
- Mariam Willis
Professional & Career Pearson Sales Rep
mariam.willis@pearson.com
- Sara Burkhamer
Math & Science Pearson Sales Rep
sara.burkhamer@pearson.com
- Cara Prince
Humanities, & Social Sciences Pearson Sales Rep
cara.prince@pearson.com
214.797.0441
TurnItIn Technical Support
- (866) 816-5046
