Student FAQs
How do I login to Canvas?Open up the latest version of your browser. We strongly recommend using Chrome for the best experience.
- Navigate to my.smccd.edu/canvas/ or search for "SMCCCD Canvas"
- Login with your student email user name 'jdoe@my.smccd.edu' and Canvas Password.
- Your Canvas Password was sent to your email. If you did not receive the password, please click "Forgot Password" link to reset your password.
- If you forgot your student email username (@my.smccd.edu) or email password, please follow the Student Email Recovery Tutorial to recover your student email information.
Please visit the my.smccd.edu/canvas page for troubleshooting tips.
Who can I contact for Canvas help?
- How do I get help with Canvas?
- Submit a help ticket
- Call (844) 505-4565
Call Center Hours:
Monday - Friday
9:00 am - 5:00 pm (Pacific)
- Canvas Support Hotline
(844) 711-7104
(Available 24 hours a day, 7 days a week)
Getting Started
Reference Guides
Technical Requirements
- What are the basic computer specifications for Canvas?
- Which browser does Canvas support?
- Will Canvas work on my mobile device?
Canvas Basics and Tour
Account Management and User Settings
- What are Profile and User Settings?
- How do I add a Profile picture?
- User Profile and User Settings Video (6:28 minutes)
- How do I set my Notifications preferences?
- Connecting Google Drive to Canvas
Participating in Your Canvas Course
Submitting Work
- How do I submit an online assignment?
- How do I submit a Turnitin assignment?
- How do I submit assignments in the Canvas App on my iOS device?
- How Do I submit assignments in the Canvas App on my Android device?
Communicating in Canvas
- What is Conversations?
- How do I compose and send a message in Conversations?
- How do I reply to a message in Conversations?
- How do I reply to a Discussion as a student?
Grades
- How do I view my grades in a current course?
- How do I view assignment comments from my instructor?
- How do I approximate my assignment scores using the What-If Grades Feature?
Zoom
- Zoom Help Center
- SMCCD Zoom Tutorial for Students
- Zoom 101: Sign Up & Download
- Zoom 101 : In Meeting Controls (Basic)
Getting Help
- How do I get help with Canvas?
- Submit a help ticket
- Call (844) 505-4565
Call Center Hours:
Monday - Friday
9:00 am - 5:00 pm (Pacific)
- Canvas Support Hotline
(833) 715-2285
(Only Evenings and Weekends)
Mon-Fri, 5PM-8AM and Weekends
