Financial Aid Services at College of San Mateo - Disbursement Options
skip directly to Main Content Navigation Search A-Z Index Ask the Bulldog Find People Top Story Breadcrumbs Footer
Financial Aid Services

Disbursement Options

Student Refunds

The San Mateo County Community College District (SMCCCD) has partnered with BankMobile Disbursements to deliver your financial aid and scholarship refund. We are committed to delivering 100% of your refund at no cost, providing students with clear choices and offering great customer service.

When it comes to deciding how to get your money, you deserve choices. Your choices include:
  • Electronic Deposit to your Bank Account
    Money is transferred to your bank account the same business day BankMobile receives funds from your school. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account.
  • Electronic Deposit to a BankMobile Vibe Account
    If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
Your Refund Selection Kit will be sent by mail to the Mailing Address on file in WebSMART. Please be sure that it is up to date! The Refund Selection Kit will be in a bright green envelope with instructions on how to select your refund preference. Watch for an email from Bank Mobile as well. Both will contain your Personal Code.
Look for the bright green envelope!

Refund Preference Selection Steps

Follow these three simple steps:
  1. Visit
  2. Enter your Personal Code
  3. Select how you’d like to receive your money
If you did not receive your Refund Selection Kit or have lost your packet you can request an Instant Personal code by contacting Bank Mobile.

Requesting a Personal Code

Your personal code is only valid once. If you have not received your personal code, you can instantly request one on When requesting a new or replacement personal code:
  1. Visit
  2. Click "Need a Code?" 
  3. Type in "San Mateo County Community College District" under School Name
  4. Type in your G Number (including the G) under College ID Number
  5. Type in your email address 
How it Works

How it Works

Learn more about BankMobile Disbursements and steps to take to receive your financial aid refund.
Contact BankMobile Disbursements

Contact BankMobile Disbursements

Questions about BankMobile or BankMobile Vibe? Visit their site to review FAQ’s, access social media accounts or contact a service agent.

Terms of Agreement

For additional information, view our client contract and profile with BankMobile, a Division of Customers Bank.

Notice: Change in Servicer

The SMCCCD Financial Aid Offices are ending their contract with Money Network® through Blackboard and will no longer utilize this servicer to provide financial aid refunds to students in July 2018. The existing multi-year contract was negotiated between the San Mateo County Community College District and Blackboard. The contract, addendum, and cash management report are available for public inspection.

If you previously signed up with BlackBoard pay and have a college cash card, funds on your card will remain accessible through February 1, 2019. After December 31, 2018 you will not be able to load any further funds on your card and any remaining funds on your card should be depleted by February 1st. Any automatic payments made using your card should be changed. After May 30, 2019 you will be issued a check for any funds remaining on your card. The check will be sent to the address associated with your card. For more information about refund services and the transition to BankMobile please contact Luanne Canestro at (650) 306-3175.

Financial aid disbursements will be processed through BankMobile beginning July 19, 2018. Don’t delay, sign up today!