Student Service Program-International Students



CSM Student Services Program Improvement Surveys:
International Students


Your Feedback Is Requested…
Our success depends on how well we serve students. Your feedback helps us deliver the best possible service – something we work to improve every day. Please take a few minutes to complete this survey and give us your opinion of the service you received. Also, we encourage you to give us your comments and suggestions.

1. Overall quality of the International Student Program services received:

Excellent
Very Good
Good
Fair
Poor

2. Overall satisfaction with the International Student Program staff:

Excellent
Very Good
Good
Fair
Poor

3. Ability of the International Student Program staff to answer my questions:

Excellent
Very Good
Good
Fair
Poor

4. Hours of availability of the International Student Program office:

Excellent
Very Good
Good
Fair
Poor

5. How would you rate the application process (completing forms, registering for courses, providing documents and test results, communicating with staff)?

Excellent
Very Good
Good
Fair
Poor

6. If you answered "Fair" or "Poor" to Question #5... How would you improve the process?

7. Did you receive useful information at the New Student Orientation and during your first academic planning meeting?

Yes
No

8. Does the staff in the International Student Center give you clear and appropriate advice about immigration (F-1) matters?

Yes
No

9. Does the staff in the International Student Center give you clear and appropriate advice about your academic program and career goals?

Yes
No

10. How did you hear about College of San Mateo?

11. What influenced your decision to attend College of San Mateo?

12. What International Student services did you find most useful?

13. What International Student services do you wish we could provide?