Answers by Phone

Reference By Phone

Librarians can provide answers by phone to specific and brief factual questions such as historical facts, dates or quotations; the use of our online catalog, databases, and reference sources; assistance placing holds and verifying that CSM items are available (shelf check); and the completion of bibliographic citations. You can also call or stop by the Reference Desk to schedule an in-person appointment with a CSM Reference Librarian for more detailed research assistance if needed.

Phone the CSM Reference Desk @ (650) 574-6232

Circulation By Phone

Library Staff can provide answers by phone to specific questions regarding your library card account such as item due dates; fines and fees; and general library policies. Staff can also assist with renewing CSM items. Have your library card available when calling the Circulation Desk.

Phone the CSM Circulation Desk @ (650) 574-6548

Other Account Access Options

At any time, you may also access your library account via the following methods:

  1. Login to My Library Account to:
    • Renew items
    • Review and pay fees online
    • Review titles you have out
    • Review or cancel reserve titles (holds) you no longer want
    • Update you phone number and email address
    • Modify your PIN
  2. Telephone Renewal System
    • Renew items
    • Review titles you have out
    • Review or cancel reserve titles (holds) you no longer want
    • Review your total fines

Phone the Telephone Renewal System @ (650) 638-0399