Counseling Services at College of San Mateo - Meet the Staff
Counseling Services
Meet the Staff

Krystal RomeroKrystal Romero
Title: Dean of Counseling, Advising and Matriculation
Responsibilities: Manages department's programs, services and instruction
Years at CSM: Since 1999
Education: M.S., Counseling, San Francisco State University; B.S., Human Development, 
Cal Poly SLO
Other Interests: Traveling, planning and attending family gatherings, and encouraging self and others to be happy!
Alicia FrangosAlicia Frangos
Title: Program Services Coordinator, Student Success
Responsibilities: Conducts New Student Orientation, Reinstatement Workshops and other Student Success workshops. Works to provide information and support to students regarding achievement of their goals at College of San Mateo.
Years at CSM: Since 2012
Education: M.A., English (Concentration in Teaching English to Speakers of Other Languages), San Francisco State University; B.S. Business Administration/Computer Systems, San Francisco State University; taught English Composition for Multilingual Speakers, San Francisco State University
Other Interests: Music, reading, hiking, cooking, spending time with family and friends and
cheering at soccer games 
Lindsey BynumLindsey Bynum
Title: Program Services Coordinator, Prerequisites and Assessment
Responsibilities: Guides students through the prerequisite process; processes prerequisite requests, facilitates new student orientations; administers placement exams for new and returning students; caseload management; various Student Services projects.
Years at CSM: Since 2012
Education: M.A., Literature, San Francisco State University; B.A. English and Comparative Literature,
San Jose State University 
Other Interests: Photography, travel, and DIY projects  
Joyce GriswoldJoyce Griswold
Title: Office Assistant ll, Counseling Services
Responsibilities: Provides information to staff, faculty and community; provides students with forms and services for matriculation support; schedules counselor appointments; and develops and maintains filing systems
Years at CSM: Since 2001
Education: Associate's Degree from College of San Mateo
Other Interests: Spending time with family, sewing/reconstructing, DIY, arts & crafts
Mike MitchellMike Mitchell
Title: Program Supervisor, Transfer Services
Responsibilities: Assists students with the transfer process from CSM to a four-year university
(UC, CSU and Private Universities) through workshops, events, and one-on-one consultation
Years at CSM: Since 1990
Education: Bachelor's Degree, English with emphasis in Journalism, San Francisco State University and Associate's Degree from College of San Mateo
Other Interests: Running (participated in several 10K and one half marathon run), playing tennis, working out in a gym, reading, going to movies, traveling, volunteering and mentoring with high school students at church.
Autumn NewmanAutumn Newman
Title: Program Services Coordinator, Career Services and SSSP
Responsibilities: Helps students, staff, and faculty take full advantage of Career and Student Support Services at CSM
Years at CSM: Since 2011
Education: M.F.A., Poetry, University of Southern Maine; B.A., English, CSU Sacramento; Transfer, Cuesta Community College 
Other Interests: Racial and economic equity in the USA.
Carol UllrichCarol Ullrich
Title: Program Services Coordinator, Assessment and Articulation
Responsibilities: Manages CSM's assessment program; assists with CSM's articulation services; participates in student success programs and activities.
Years at CSM: Since 2008
Education: Bachelor’s Degree, Business Administration in Marketing, Gonzaga University
Other Interests: Intramural softball, movies and travel

Not pictured


Karen Sukle

Title: Office Assistant II

Helia Ying

Title: Counseling Division Assistant